Failed Again. Dometic Brisk Air II 15K Air Conditioner

[smiggleburger]

I recently discovered that my third Dometic 15K BTU AC in three years has failed again. Just like the last two times, it powers up, the compressor kicks in and blows air with zero degrees of cooling. Since the last one was installed in December of 2016, there is a good chance I can get it swapped again under warranty.

At this point I have no faith in Dometic air conditioners. I understand they had problems when manufacturing was moved to China.

I am ready to go into my pocket and buy a brand that is hopefully made in the US.

Has anyone had a Dometic AC installed or purchased a new RV in the last year or so and if so what have been your experiences with the Dometic?

[dougrainer]

smiggleburger wrote:
I recently discovered that my third Dometic 15K BTU AC in three years has failed again. Just like the last two times, it powers up, the compressor kicks in and blows air with zero degrees of cooling. Since the last one was installed in December of 2016, there is a good chance I can get it swapped again under warranty.

At this point I have no faith in Dometic air conditioners. I understand they had problems when manufacturing was moved to China.

I am ready to go into my pocket and buy a brand that is hopefully made in the US.

Has anyone had a Dometic AC installed or purchased a new RV in the last year or so and if so what have been your experiences with the Dometic?

Your warranty expired almost 1 year ago. Warranties only are viable for the duration of the ORIGINAL warranty date. You do not add on to the date the replacement was installed. But, you have a good case to get Dometic to step up and warranty this 3rd unit. You need to make sure you bring this up BEFORE the Service Center starts the warranty claim. They need to make sure Dometic understands, this is the 3rd AC in less than 2 years, so they need to proceed knowing the history of your RV. Doug

[smiggleburger]

The same model has been replaced each time. I will try and call Dometic and see if it is still within warranty. For some reason I can not find the invoice from when I had it replaced in Dec 2016. The S/N may be outside the warranty period.

I got a quote for $1200 to install a Coleman with the T-Stat mounted to the unit.

[dougrainer]

Big Katuna wrote:
When you break camp, do you turn it off at the thermostat or unplug the RV while it’s running?

Explain why this would cause a major fault in the sealed system. Doug

[Halmfamily]

Is it the same unit replaced each time or three different units? As you've said Dometic had issues in the 2015 production line. I've had one replaced by Dometic and they gave a five year warranty on my other unit. The first one was replaced in May 2016 and has worked great.

[smiggleburger]

Definitely, shut it off via the thermostat and wait for the fans to stop running. I also should mention that all three AC's have had clean power courtesy of a Progressive Industries 50 amp EMS

[Big_Katuna]

When you break camp, do you turn it off at the thermostat or unplug the RV while it’s running?

[neschultz]

It is my understanding that bad solder was used in 2016. Mine was replaced in Jan 2018 under warranty and still working good.