Gjac wrote:
I realize frontier can't change frequency on my lap top I was referring to changing the frequency coming into my router. I assume the laptop, Iphone and Ipad may all use a different frequency?
Frontier should only be able to modify the MODEM properties.
They should not have any access to your router, how your router works, your WiFi access points.
Your router and Wifi access points should be configurable by you and not Frontier.. If that is not true that is a major security hole which would allow ANYONE outside of your home with a master password to gain access to your router and access point. Frontier's control should stop at the specific modem settings for their network.
I had Centurylink/Embarq/Sprint DSL for many yrs, they never had any "control" over any settings of my modem/router/AP ever. When the modem they supplied got hit by lightning they told me if I wanted back up and running faster than waiting for replacement in the mail to go and buy any modem/router/AP I wanted to as long as it was for DSL.. Bought a new one, plugged it in waited a couple of minutes and bam had Internet light.
On the underside of your modem/router/AP there should be a tag which gives the IP address of your router plus the administrator name and the default password (this is the factory password that you should have changed for security purposes since all of that manufacturer brand will often reuse the same password).
To administer the router, you should always use the hardwired ethernet port. Open your browser, type in the IP address into the search bar and hit enter.
Now you should get some sort of welcome screen for the router which should have lines for the administrator name and the password.
Once entered you should now be able to browse through the menus until you find WiFi or Radio settings..
In those settings you should be able to change the WiFi CHANNELS (technically frequency) that the AP will use. Save the setting then exit and retry your Wifi connections..
Note, this may affect your other devices which may require reconnecting them depending on if your AP is dual band or single band.
For less generic instructions, you can post the modem/router/AP make and model number and we may be able to find the manual for your Modem/router/AP. But honestly, rather than guessing at this, take your laptop to your nearest fast food joint which has free WiFi access (you may need to ask for password) and see if your laptop connects at a higher speed or not. For all I know, your modem/router/AP may be only 2.4ghz band and not dual band as often on older DSL systems the default was a single band AP.
If it connects at 7Mbps then the issue is the radio card in your laptop (drivers or physical issue) and nothing to do with your DSL connection, modem, router, AP..
Very quick test.
