Yukon Canada

[yukonpete]

Hi Good Sam. I am a Canadian living in Whitehorse Yukon. I am going to purchase the roadside assistance plan and just want to make sure it covers me in this area ( Yukon ). I also travel into Alaska ( Haines & Skagway ) a number of times every summer.

Thanks
Pete

[GSRoadsideAssis]

Good Morning yukonpete
We are concerned that our communications with you are incomplete. The message below was sent to you on 25 June, and remains unread. I would like to talk with you and address your concerns at your convenience.
“Hello yukonpete. Please accept my apology for incomplete communication. I have noted that both Mark and I requested PMs on 13 June. The RV.net inbox does not show the receipt of any messages from you; perhaps a technical glitch. I would very much like to chat with you and assist you. I would be more than happy to contact you…please send me a private message with your Good Sam Roadside Assistance membership number and contact information: telephone and e-mail. I am looking forward to speaking with you. Thank you, Frank”
Thank you for your membership.

[UsualSuspect]

cKarlGo wrote:

yukonpete wrote:
So a break down becomes a drama and hours to get help.

Trust me, you'll have that problem with GSRA even if you do have cell phone coverage and are in a major metropolitan area. I can assure you of that from personal experience.

I have used them a few times, no problems at all. I have used them to locate a mobile mechanic, and to tow a rig, and to change a tire when I had my 5'er.

[yukonpete]

Greydog 1 wrote:
Did Yukon Pete ever get an answer of any sort ?

Nope and my PM's also went unanswered. It seems like they just paste a standard reply to all questions without even reading the questions. I am thinking about cancelling my coverage since they are incapable or unwilling to give a public answer! My guess is you will get no support at all and when you file a claim it will be denied due to not calling first.

[Greydog_1]

Did Yukon Pete ever get an answer of any sort ?

[cKarlGo]

yukonpete wrote:
So a break down becomes a drama and hours to get help.

Hrm. "Service unavailable" strikes again.

[cKarlGo]

yukonpete wrote:
So a break down becomes a drama and hours to get help.

Trust me, you'll have that problem with GSRA even if you do have cell phone coverage and are in a major metropolitan area. I can assure you of that from personal experience.

[yukonpete]

Can I please get my remote area question and PM to GS Admin answered?? I have been waiting a few weeks??

[yukonpete]

Whitehorse has 3 towing companies. All owned by the same person and working out of the one building!

[yukonpete]

in most cases there is only one tow company in these towns anyway so they shouldn't be looking for loop holes for not paying.

[TinyoneRV]

Last year I was in many parts of the US out west where there was no cell service and our only source of help was a kind motorist or a law enforcement officer. I thought about what would happen in a breakdown and how to get RA assistance. I believe the question warrants a public answer. None of us who have RA should have to endure a huge tow bill just because we were not in a position to make the initial call. chiefneon should not have had to stand for a $2000 tow bill and should have at least been reimbursed the cost of a tow to the nearest facility able and willing to repair the problem.

[yukonpete]

Yeah and I even sent a PM to the admin with no reply

[chiefneon]

Deleted double post.

[chiefneon]

Howdy!

So the response from Good Sams is they don't have a answer for a anyone if you have a breakdown and don't have any means to contact them. Adminiatrators have responded to post but not the question everyone wants to know.

"Happy Trails"
Chiefneon

[GSRoadsideAssis]

Thank you for your post, yukonpete. I apologize for any difficulties you experienced regarding your membership. I would like the opportunity to speak with you concerning your post. I would be more than happy to contact you…please send me a private message with your Good Sam Roadside Assistance membership number and contact information: telephone and e-mail. I am looking forward to speaking with you. Thank you, Frank