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B&W base for GM puck system

McIrish
Explorer
Explorer
I traded a 2016 2500HD Silverado with the B&W turnover ball and Companion 5th wheel hitch for a 2019 2500HD Silverado with the GM factory puck system. I purchased the B&W base for the puck system and installed it. It has some play in it when starting and stopping, is there a way to eliminate this slop? The base I purchased is the BWRV 3700.
2008 Silverado Z71 crew cab
2009 Sunset Creek 267RL
Equal-i-zer
Champion
3 REPLIES 3

Cummins12V98
Explorer III
Explorer III
Why donโ€™t you give the source a call??? B&W
2015 RAM LongHorn 3500 Dually CrewCab 4X4 CUMMINS/AISIN RearAir 385HP/865TQ 4:10's
37,800# GCVWR "Towing Beast"

"HeavyWeight" B&W RVK3600

2016 MobileSuites 39TKSB3 highly "Elited" In the stable

2007.5 Mobile Suites 36 SB3 29,000# Combined SOLD

jaycocamprs
Explorer
Explorer
Add to what Chris said, I had to readjust mine after the first few trips. Don't know if it was paint undercoating or what. Been good since, but I have not taken the hitch out either.
2018 Silverado 3500 DRW
2011 Montana Mountaineer 285RLD

Me_Again
Explorer II
Explorer II
From the manual to adjust the four puck latches.

Adjust the tension in the latch handle, for parts list
and visual guide refer to Figures C3 and C4.
With the handles in the latched position, tighten the
castle nut until snug to increase the tension on the
latch. Rotate the latch handle open and closed.
Tighten the castle nut slightly and rotate the handle
open and closed again. Repeat this process until you
feel the cam engage the attachment point while
closing the handle. The handle is set at the proper
tension when there is friction between the cam and
attachment point but the handle can still be closed by
hand without bumping, tapping, or otherwise forcing
the handle closed.
3.
WARNING: Setting latch handle tension so that
excessive force is required to close the latch handles
may result in property damage and/or personal injury.
2021 F150 2.7 Ecoboost - Summer Home 2017 Bighorn 3575el. Can Am Spyder RT-L Chrome, Kawasaki KRX1000. Retired and enjoying it! RIP DW 07-05-2021