Freightliner Recall

[AikenRacer]

Got a recall notice on a steering hose issue on my Freightliner chassis. Called the local dealer, made the appointment and went yesterday. Not too far away but it still requires probably $30 is fuel and about 3 hours of my time. The dealer checked the issue and said yep, you need the clamps which is the issue of the recall.....uh, we don't have any in stock so we will order them and you can come back so we can put them on...!! Come on now!! Really !!

Just a suggestion, if any others get the recall, be sure the dealer has the stuff to fix it on the first trip...

[mmorgan]

My 2015 discovery 40 X was inspected by the local freightliner dealer and I was told I did not need the repair.....odd how some need it and some don’t???

[janstey58]

Followup, they didn't have the parts, and now I have to make a return trip to have this completed. 😞

[janstey58]

My FL appointment is Saturday for the PS Recall, and when I made the appointment over the phone earlier this week, they checked my VIN and said they would order the parts to be there earlier than Saturday's appointment.

[Two_Jayhawks]

I had my FL safety recall FL762-A (power steering hose routing) done a couple weeks ago. I called ahead & was told if after inspecting I needed a new hose they don't carry & is on critical back order. However most only need an inspection and a bracket & they do have the brackets. I rolled the dice & all I needed was the bracket.

[SidecarFlip]

Most dealers carry very little stock like that. How it works. I worked for a Freightliner dealer for 30 years. They can get them overnighted, but you'll pay for the shipping.

[dougrainer]

There is a difference between a RECALL(mandatory repair) and a TSB(technical service bulletin). ALWAYS call the facility if you get a RECALL to determine what you need to be aware of. For instance, Jayco RECALL's, require us to verify the unit is indeed under the recall and then we have to order the Recall kit per the VIN number. Jayco will not allow dealers to stock RECALL parts. They do this, to keep track of the units that are recalled. Other Chassis and OEM's may have similar policy's. Also, usually, Customers get the recall letters before the Service Centers, and we are caught off guard when customer call wanting to get the recall done. It usually takes 3 to 7 days for a Service Center to receive their recall info after the customer letters went out. AND, some recalls, the OEM may not have the parts available at the time the letter went out. They may have to have them made. So try to find out if the Service Center has the parts available when you call them. Doug