trailernovice
Mission TX
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Joined: 10/25/2010
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In another thread, I described that our truck has been doing a deep rumbling noise at certain speeds when the trailer is connected...it only happened under those conditions....no noise when driving without the trailer
To try to duplicate, the dealership service rep put some amount of weight in the bed...he didn't sense any issue...tried to tell me, 'there's nothing wrong'....I didn't accept that
Once he hooked up to a trailer similar in weight to ours, the problem surfaced....now they've replaced the driveshaft
The point: it's important that, if a problem only occurs under certain conditions, that we insist the repair tech duplicate those conditions in testing
Glenn and Toni
2019 Jayco JayFlight SLX8 264 BH
2019 Ram 1500 5.7 3.21 gears
Reese round bar w/d with sway control
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mkirsch
Rochester, NY
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Joined: 04/09/2004
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...and they say no and you say yes and they say no and you say yes and they say no and you say yes and they say no, we're calling the police. I've been there, and never been back.
Putting 10-ply tires on half ton trucks since aught-four.
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Lwiddis
Southern California :(
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Joined: 08/12/2016
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Good points, novice.
Winnebago 2101DS TT & 2022 Chevy Silverado 1500 LTZ Z71, WindyNation 300 watt solar-Lossigy 200 AH Lithium battery. Prefer boondocking, USFS, COE, BLM, NPS, TVA, state camps. Bicyclist. 14 yr. Army -11B40 then 11A - (MOS 1542 & 1560) IOBC & IOAC grad
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RetiredRealtorRick
St. Augustine Beach, FL
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Joined: 04/17/2020
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So, really, you need to show up with the truck AND the trailer, and have the technician ride along. Simple solution, and everybody ends up happy without a lot of wasted time. Try it that way next time. After having been in the automobile business 30+ years, I can tell you . . . it works.
. . . never confuse education with intelligence, nor motion with progress
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valhalla360
No paticular place.
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Joined: 08/19/2009
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Ummm...if it only happens when the trailer is connected, why wouldn't you ask for it to be tested with the trailer connected?
Tammy & Mike
Ford F250 V10
2021 Gray Wolf
Gemini Catamaran 34'
Full Time spliting time between boat and RV
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BB_TX
McKinney, Texas
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Joined: 04/04/2005
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I had a truck that would start sputtering and puffing smoke when towing my tractor on my utility trailer but only when pulling a hill (this before I bought my 5er). But ran fine not towing. Drove to the dealer with tractor in tow, told them the problem, tech connected his diagnostic device (OBDII or whatever they had back then), got in truck with me, and down the highway we went. First hill and he said he got it and back to shop we went. He replaced a sensor (forgot which one now, been 15 years) and no more problems. Just need an accommodating mechanic.
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midnightsadie
ohio
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# one finding a shop that cares.
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RetiredRealtorRick
St. Augustine Beach, FL
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valhalla360 wrote:Ummm...if it only happens when the trailer is connected, why wouldn't you ask for it to be tested with the trailer connected?
Sounds like something I would have said . . . Oh wait . . . I DID! ![[emoticon]](https://forums.motorhome.com/sharedcontent/cfb/images/cool.gif "cool")
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dodge guy
Bartlett IL
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Joined: 03/23/2004
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I certainly hope you are paying for the per hour diagnosis when looking for hard to find issues. I’ll test drive a car a short distance but I won’t spend an hour unless it’s paid. Or like the very many people that come in and say it only happens at 75mph. Sure pay me to drive it to a highway that has a 75mph speed limit and I’ll do it!
I’ve wasted too much time on ghost issues to not get paid to look for a hard to find noise!
I am already tell you went in with an attitude and that doesn’t go very far!
Wife Kim
Son Brandon 17yrs
Daughter Marissa 16yrs
Dog Bailey
12 Forest River Georgetown 350TS Hellwig sway bars, BlueOx TrueCenter stabilizer
13 Ford Explorer Roadmaster Stowmaster 5000, VIP Tow>
A bad day camping is
better than a good day at work!
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blt2ski
Kirkland, Wa
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Had this issue once. Both tech and advisor said bring both in.....accelerated out of dealership lot, tech said got issue. You're running on 6 cylinders, not 8......
Sometimes you the customer has to help tech find the issue, as others have done like me.
Yes, if I have to pay a bit of hourly to dodge guy or equal, at the end of the day, when issue is found, both are happy.
Marty
92 Navistar dump truck, 7.3L 7 sp, 4.33 gears with a Detroit no spin
2014 Chevy 1500 Dual cab 4x4
92 Red-e-haul 12K equipment trailer
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