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 > Damaged RV on roads on way home from Florida, anyone else?.

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Tundra2084

CHATHAM, Ontario Canada

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Joined: 09/06/2005

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Posted: 07/02/19 08:42am Link  |  Quote  |  Print  |  Notify Moderator

UPDATE......So after waiting for almost 3 months for the insurance company to get their act together. And having the wall removed on the inside of the fiver and us agreeing to pay for it, they agreed to pay for the repairs.
We agreed to pay for the wall to be removed so that THEY could show US where the so called manufacturers defect was that caused the damage. NO defect in the wall was found. So all said and done, in the end it was our having to prove it was not a defect as they claimed it was (at our expense and time) but road conditions that caused the damage.

Thank you for your input and insight into our situation. It doesn't always work out the way it did for us, but in the end it is worth not letting the insurance walk away and not making them show you what they based their decision on. It was going to cost us to do the repairs even if we were denied so paying for the wall to be removed was something we were going to do anyway. And yes, they agreed to pay for the removal of the wall in the end as well.

laknox

Arizona

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Posted: 07/02/19 02:36pm Link  |  Quote  |  Print  |  Notify Moderator

Well, at least the insurance company is, sorta, stepping up and doing their job. Were it me, I'd find another insurance company as soon as the check's cashed, even if it cost more, AND spread the word about these losers.

Lyle


2002 GMC Sierra 2500 HD Duramax Crew Cab 4x4 6.5' Bed
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CaLBaR

Ontario, Canada

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Posted: 07/03/19 10:21am Link  |  Quote  |  Print  |  Notify Moderator

Tundra2084 wrote:

UPDATE......So after waiting for almost 3 months for the insurance company to get their act together. And having the wall removed on the inside of the fiver and us agreeing to pay for it, they agreed to pay for the repairs.
We agreed to pay for the wall to be removed so that THEY could show US where the so called manufacturers defect was that caused the damage. NO defect in the wall was found. So all said and done, in the end it was our having to prove it was not a defect as they claimed it was (at our expense and time) but road conditions that caused the damage.

Thank you for your input and insight into our situation. It doesn't always work out the way it did for us, but in the end it is worth not letting the insurance walk away and not making them show you what they based their decision on. It was going to cost us to do the repairs even if we were denied so paying for the wall to be removed was something we were going to do anyway. And yes, they agreed to pay for the removal of the wall in the end as well.


Glad to here that it is going to work out for you and that the insurance is finally going to pay for it.

Rob


2018 Grand Design Reflection 297RSTS
2019 RAM 3500 SRW Big Horn 4x4, 6.7 Cummins/Aisin
2007 Rockwood 8298 SS (Traded in 2018)
2009 Toyota Tundra 4x4 Crew Max 5.7L (Traded in 2019)
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