Motorhome Magazine Open Roads Forum: How long before I get information?
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 > How long before I get information?

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KeninAZ

Prescott Valley, AZ

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Joined: 06/22/2002

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Posted: 01/02/18 10:49am Link  |  Quote  |  Print  |  Notify Moderator

I joined Good Sam and paid for the club and roadside assistance on the 21st of December. I also bought homeowners and auto insurance from them.
As of today, I have no details or cards for the Club or the Roadside Assistance.
Can anyone tell me how long it takes to get ID cards and information?


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Sam Spade

North Central Florida

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Posted: 01/02/18 11:03am Link  |  Quote  |  Print  |  Notify Moderator

They aren't know for quick service.
They aren't known for good service all the time either.
I personally would NEVER consider home or auto insurance through them.....but that's just me.

Ordering anything 4 days before Christmas is a **** shoot.
I'd give until the end of this week......and then call them.


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Posted: 01/02/18 11:04am Link  |  Quote  |  Print  |  Notify Moderator

KeninAZ,

Thank you for contacting Good Sam. Please send a private message with your address and I can assist you with your membership information.

Thanks,
Stacy
Good Sam Care Team

jdb7566

minnesota

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Posted: 01/03/18 06:50am Link  |  Quote  |  Print  |  Notify Moderator

KeninAZ wrote:

I joined Good Sam and paid for the club and roadside assistance on the 21st of December. I also bought homeowners and auto insurance from them.
As of today, I have no details or cards for the Club or the Roadside Assistance.
Can anyone tell me how long it takes to get ID cards and information?

Obviously longer than six business days, how long should it take?

beemerphile1

Ohio

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Posted: 01/03/18 08:07am Link  |  Quote  |  Print  |  Notify Moderator

In the past it has been noted that 2 - 3 weeks is normal. In this case I would guess even longer since this has been a holiday season, everything slows down.


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