Trailer Life Magazine Open Roads Forum: Good Sam Club: Travel Assist
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Sponsored By:
luckyd

Kamloops

Senior Member

Joined: 09/16/2009

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Good Sam RV Club Member

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Posted: 01/06/18 07:44pm Link  |  Print  |  Notify Moderator

I have had to call each time they send
me one of these "autopay notices".
The only recourse I have is to keep checking my credit
card to make sure nothing was put on.

You keep asking for me to send you my contact
and you will look into it.
Why not just put a stop to AUTOPAY NOTICES.
and let people decide if they want to renew.

Your phone calls have not resulted in change
so far. You call at unreasonable hours and
really expect people to live with their phones
glued to their ears.

Good Sam Care Team

Everywhere

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Joined: 09/12/2012

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Posted: 01/08/18 06:43am Link  |  Print  |  Notify Moderator

Hello luckyd,

Thank you for contacting Good Sam, I apologize for the experience you have had with auto renewal. I have checked your account and the auto renewal option was removed from your Good Sam Roadside Assistance and Travel Assist on 12/20/2017. The auto pay notices should stop.
Please let us know if we can be of further assistance.

Thank you for your membership.
Ella
Good Sam Care Team

Good Sam Care Team

Everywhere

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Joined: 09/12/2012

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Online
Posted: 01/23/18 06:01am Link  |  Print  |  Notify Moderator

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team

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